Friday, April 4, 2025

Indian Hospitality Industry 24

 

What is the most popular food in India today? Is it Indian, Chinese, Asian or Continental Cuisine? According to recent survey, it’s not the Indian food Restaurants but Indian Fast Food Outlets are way ahead of any other kind of food. Most certainly at present the Kings of Indian Restaurant Industry are restaurants like Haldiram’s , Bikanervala , Sagar Ratna and all similar Fast food outlets that have come up all over India. They serve food to more people in one day than any other Indian restaurants do in one full month or may be even more.

Do you know that Haldiram’s outlets in NCR and Nagpur in 2023, had a turnover of Rs.12800Cr as compared to McDonald’s India Rs2500 Cr., Domino’s Pizza India Rs5000 Cr. You can visualize the size of Indian Fast Food market.

In the recent past, the Indian fast food has gained popularity across the length and breadth of the country and has increased their market share at a steady rate of nearly 12-15% each year. Surprisingly, second in line are the International Fast-Food chains, where the brands like McDonald, Burger King, KFC, Domino’s et al. have maintained their growth rate of 5-7% pan India during last two decades. Third in line is Multi Cuisine Casual dining outlets, followed by the Asian Cuisine and at the bottom we have proper Indian food restaurants. But the question is that, why is it that our own national food - which is riding high in the food market worldwide - is so low in demand in India.

In this blog we will try to explore the reasons of continuous decline in demand for Authentic Indian Food all over India.

Early part of my professional life was spent working for our family-owned Indian Restaurant business in Beirut, Cypress and London, for years we were rated as one of the best Indian Restaurants abroad, we had, at any time, over four to five Indian Chefs working for us. Sirena was responsible for creating famousChicken Tikka Masala”, which today the Gora’s (English Men) call it their invention (Blog: My Uncle’s Moustache- dated March 2011) I have   seen Indian food from very close quarters. I have savored and even prepared popular Indian food. I have also had the opportunity to work with Indian food critics and celebrities all my life. Unfortunately, the present condition of Indian cuisine in India is alarmingly bad. Being a pioneer of authentic Indian food abroad, I am totally disappointed with the present state of Indian cuisine which is being dished out by the restaurants and celebrity chefs in the name of fusion cuisine including its presentation. Suddenly the Indian food in totality has only one flavor i.e. Chilies- be it Red Chilies, Kashmiri or Deghi Mirch or Black Pepper. Almost every food item in the menu has lost its unique flavor, because it is camouflaged by the Red chili powder. The Question is, why all of a sudden, the profile of Indian food has changed from being flavorful to spicy and overloaded with spices and chilies. The best of the chefs on YouTube can be seen preparing Indian food using tons of Coriander powder, Cumin powder, Turmeric etc. and twice the amount of red chili and Kashmiri chili powder, including black pepper. This is not what we ate through the years gone by!! What has happened to our amazingly flavored curries? The fine taste and flavors those spices had, has been replaced by chilies. This is not our original Indian cuisine. I just cannot figure out why we have destroyed our own excellence.

In seventies, when I returned from my stint abroad, there were some very good restaurants in almost every star class Hotels serving Indian food and majority of standalone restaurants like Moti Mahal in Daryagunj New Delhi, were serving excellent Indian food. In those days most of the restaurants were serviced only by experienced chefs and cooks, and Indian food was mostly prepared fresh for the day with authentic recipes with full bodied flavors and just the right texture. Any food item when prepared for more than one day, it was made with extra fat, so that, when refrigerated, it could be frozen solid and stored, in the that state. But no food items were used more than 24hrs. In New Delhi - North India, we had many free standing restaurants like Kwality, Gaylord, Moti Mahal, Nizam’s and Embassy. Similarly, even in the best of Hotels we had some outstanding Indian restaurants e.g. The Ashok Hotel, Akbar, The Oberoi Intercontinental Hotel. All the Indian restaurants in those days served much better quality of food in terms of taste and flavor and surprisingly enough it was prepared by uneducated but trained cooks who had  years of experience. Today, these so called Celebrity Chefs, who are available dime a dozen, most of them are producing substandard food - immersed in tons of chilies and spices - that is devoid of both taste and flavors. The sad part is that even the legendary restaurants like Moti Mahal in haste to expand quickly, have sacrificed the taste and flavor. Each restaurant has different taste, presentation and in some cases different, recipes as well, but only thing common among them is the excessive involvement of red chilies. Today the family of creators of Butter Chicken and Tandoori Chicken are not able to produce same quality and taste. Same is the story with all the famous Indian Restaurants.

 Seventies saw the entry of qualified and trained staff in the hotels industry and in very few up market restaurants. As Hospitality professional we were all upbeat about the up gradation of Indian food and fortunately we had some very good and collage educated Indian Chefs’ like Manjit Gill, Madhur Jaffery, Manish Mehrotra taking over from experienced chefs like Imtiaz, Kundan Singh and many other outstanding and trained chefs but their contribution was very little to improve the Indian Food and take it to the next level in terms of flavor and taste. Today chefs are excessively dependent on chili based or fusion food. Indian traditional Food is not a fashion, but a need of common man. As always good Indian food must be flavorful, good in appearance, with specific taste- not over powering the main ingredient, you will be surprised that in Halwai style Fast Food Restaurants, we are selling more paneer based simple dishes in a day, than what  proper restaurants,  in two weeks.

I also have a major issue with Chefs being called Celebrity Chefs, just because they made few mediocre videos for some TV channel. Today when we call Vikas Khanna an Inspirational Chef it is because he has created his own uniquely amazing recipes by his dedication and very long experience and hard work in the basics of Indian food along with International Cuisine. Similarly, Chef Ranveer Brar - who has meticulously researched the Indian cuisine, including the street food sold in many cities – still regards the food cooked by his grandmother as the best; no wonder thousands of home makers all over India find his preparations simple and amazing. Fact remains that the food prepared by experienced cooks will always be much better, in terms of taste, appearance and flavor, as compared to the qualified Chefs. The fact remains that even today the best Tandoori Cooks bring with them a wealth of experience and the same logic goes for the Curry Cooks. It is also true, that on an average, Indian food available in good Indian restaurants continues to deteriorate and remains a cause of major concern for Food Pundits’.

One of the main culprits of this decline in the food standard is the mushrooming social media and TV channels, who have defined their very own food standards regardless of the world around. They are busy glorifying street food, regardless of the quality of food or ingredients used. There are many famous and excellent street food venues, but at the same time we have double the numbers of unhygienic, poor quality foods joints, which are being hyped out of proportion. I guess this is ok, but my concern is, when these substandard products are endorsed by so called Celebrity Chefs as ‘Heritage Food’. When I was a young man of 17years, I was told by one of the finest traditional cook that difference between our food (Indian) and the other is that we use methods and spices to convert basic food impart an assorted or layered experiences without killing the flavors and the essence, where the key ingredient is always a hero. For example; Chicken Makhani, Chicken do Piazza, Chicken Dhansak; In mutton - Rogan Josh, lamb Korma, Bhuna Gosht - all the dishes were with different flavor but never compromised on the taste of the core ingredient. And today the very same dishes have a common strong and   overpowering aroma of masalas pushing the flavor of the core ingredient into back ground and intensifying the effect of chili and pungent masalas to rule the palate.

Going back in time during 1974-75, when I returned to India after managing one of the best Indian food chains for over ten years, I was really impressed with the quality of Indian Restaurants in Delhi e.g. Moti Mahal in Daryagunj, Karim’s in old Delhi, Kwality , Gaylord, Volga and many more, who were serving excellent Indian Food. Although, in those days there were very few 5 Star Hotels in Delhi, but each one had an amazing Indian Restaurant serving high quality food. Among them, the number one was Sheesh Mahal in Akbar Hotel followed by Peacock in Hotel Ashok, and Kandahar in Oberoi Intercontinental. By 1975, in Delhi, all were rated as outstanding Indian Restaurants. After that, it became essential to have one ‘All Day Dining’ and one ‘Indian Restaurant’ in every Hotel, all over India. Unfortunately this practice doesn’t exist anymore, because opening of Indian Restaurant is no more a viable proposition anymore and you know why!  

Today, if you go around looking for a good Indian Restaurant in Delhi and NCR, with consistent quality, you can actually count them on your fingers, but just in case you find one, there will be no guarantee of quality and /or consistency. The question is why? Ironically enough, today we have superior raw materials, fresh flavorful spices and highly qualified Celebrity Chefs all around – but what has gone wrong?

One basic example, of it all, is the Naan - a type of bread famous worldwide. All my life I was used to have a Naan served crisp and bubbly on top but soft and delicious in the core, it was a pleasure to have it with curries and Kababs. Today you can’t find a good Naan even in the superstar restaurants. What has gone wrong? Nobody knows’. The best quality of Maida for Naan with high gluten is available in the market, and yet the basic product quality has gone down in the drain. Today if we can’t make a simple Naan properly, you can imagine the condition of food being served.

To me the Indian food ranks among the most popular in the world alongside French, Mexican and Chinese. But sadly enough there has been no positive evolution of recipes, preparation style and presentation, what to mention the taste and flavors which stand compromised. We are still serving the food in big bowls of floating protein in curry sauce, served on white table cloth. While all the other international food has improved, not just in their presentation, but also in taste and created convenience in consumption. With our cuisine we are either busy creating fusion or busy ruining the original taste by overloading them with species-primarily with overdose of chilies, tomatoes or cream.

Today we keep looking for genuine Indian food with very little hope. Recently a nephew of mine who lives in Middle East came to visit us, he is a well-established restaurateur there, and is also responsible for opening the famous ASHA’S Restaurants all over the world. When he asked where can he get good original Indian food, after long thinking, I could only recommend three restaurants in whole NCR- Comorin in Gurgaon, Kwality and Embassy Restaurant in CP where he can get truly authentic North Indian food.

Yet another cause of embarrassment is the hosting of Master Chef India, where quality of the production itself is an apology to Indian food industry. However, with joining of two stalwarts like Chef Ranveer Singh Brar and Chef Vikas Khanna, there has been some improvement in the show, but the level of production values and presentation still remains, a cause of concern, when compared to those of Australia, Canada and England, on the contrary MSI America remains mediocre show, which is simply designed to look majestic and nothing more.

Most of the Master Chefs crowned in last seven/eight years, are already a history in our Industry. My view is that instead of blindly replicating the international format, we must develop our own original format and stick to the food we produce and specialize, instead of testing or developing them on the lines of international cuisine. There is a need to do lots of research, test and authenticate every dish for its desired level of excellence – There should be no hesitation in involving the traditional Master Chefs who have devoted years to perfecting Indian food.

My last observation is regarding, the new trend of Celebrity Chefs starting their own restaurants and without exception failing miserably. Why? We try to replicate the European or American Trends. In those countries, the Chefs operate and run their own restaurants as working Chefs, guiding and supervising each dish. Back home in India, being a Chef becomes a Managerial position, they don’t work themselves except in emergency, leaving the business to Junior Chefs/cooks which results in compromised taste and business. If they genuinely want to succeed they need to work and produce the food they believe in themselves. Playing charade with Indian cuisine will only result in what we are going through.

All that said - I still believe that even though we have excellent class of Indian Chefs, duly qualified and experienced, it is essential that they practice authentic, timeless legacy of Indian flavors , freshness and restore the glory of great Indian taste of Royals …! 

Written By Anil Chak & Virat Varma

No comments:

Post a Comment